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Message to our customers and aviation friends on COVID-19

Dear customers, dear aviation friends,

At a time when the world is facing the COVID-19 pandemic, our thoughts are with all those who are most directly affected. We hope that you and your loved ones are healthy and will remain so throughout this difficult period.

I want to inform you of the steps Daher is taking to stop the spread of the virus and protect the health of its employees, while ensuring safe and responsible operations at the service of its customers. Our first priority is the health and safety of our staff and their families, as well as our extended « family” – our customers, suppliers and partners around the world. Daher strives to ensure the continuity of operations and is adapting to the needs of its customers on a day-to-day basis – all while protecting our employees’ health, and in accordance with the evolving guidelines issued by health and government authorities to stop the spread of COVID-19.

Across the Daher Group:

  • Working remotely is the imperative rule for all jobs that allow it; 
  • Business trips are prohibited; 
  • Meetings are prohibited, except for those that are essential to the continuation of the Group’s activity. Daher has requested employees to use the available audio and video conferencing means for all internal or external meetings that are maintained:
  • Daher is taking all necessary measures to ensure the safety of our teams:  work planning and work organization measures adapted to strict hygiene and social distancing guidelines; ad hoc sanitary measures, including the separation and rotation of teams, the layout of premises, as well as the disinfection of work zones and common areas.

We are working with our suppliers to ensure the safety of their employees, while maintaining a necessary level of activity. Given the situation, and despite all efforts that have been made, delays or disruptions in our deliveries and/or services are inevitable. Your regular interlocutors remain mobilized to keep you informed; do not hesitate to contact them.

Of course, we will give priority for all of the fleet operators or any aircraft flown by our great and generous customers, which have been requested or who volunteered to deliver vital medical supplies and goods to some of the places that need it most. With the support of its partners, Daher will be ready and operational to serve you completely and normally as soon as this crisis ends.
 
My thoughts are with all of you and your families each day and you can rely on me and my team to communicate everything that matters to you.
 
I wish you a safe Stay at Home!

Nicolas Chabbert
Sr Vice-President, Daher’s Aircraft Division