TBM CARE

AOG Hotlines / After hours

We provide extensive support for your peace of mind. Please contact one of the following 24/7 numbers for your support. Fly Safe.

For AOG Worldwide +1 844 4 TBM AOG
or +1 844 482 6264
For Customer Care Worldwide +1 833 TBM CARE
or +1 833 826 2273

Have you recently purchased a TBM?
Do you need some Technical Documentation or look in the Parts Catalog?
Do you have a technical question you would like to ask?

Reach us at +1 833 TBM CARE (+1 833 826 2273) or TBMCare@daher.com
and
Come visit us online at www.mytbm.aero

TBM CARE

SUPPORTING YOU AROUND THE WORLD

Whether getting to the next FBO or flying to remote locations, you’re not alone, Our Support Field staff is on call around-the-clock. TBM Support Representatives are always available to answer your call and help you decide the best course of action. In addition to online and phone support, our 25 TBM Service centers in the USA and 28 international sites provide the most complete service care in the industry. This way, we are sure you are flying safely.

World Class Support

The entire TBM fleet are backed by DAHER Aircraft Division's extensive worldwide support network that offers you tailored services. Join the TBM Family and you will discover that DAHER is a company that genuinely cares about you and shows pride in everything we do. It’s all part of being one of the world’s leading general aviation manufacturers, with a legacy of over 17,000 aircraft built since 1911 and a reputation for building great products with a support staff that will be there to help you when you call.

MyTBM.aero

We invite you to meet with our support teams across the world. If you already own a TBM you will find on the dedicated mytbm.aero website useful tools and information to make your TBM ownership experience a pleasant journey.

Come visit us online at My TBM

Download our Distributors and Service Center list

Authorized DISTRIBUTOR
for Aircraft sales, Maintenance & Service
Authorized SERVICE CENTER
for Maintenance & Service

Manufacturer's TBM Total Care Program

Daher offers one of the best warranties in the industry :

  • With every new TBM 940 and TBM 910, Daher provides customers with its TBM Total Care Program (TCP) as part of the purchase package. This exclusive program gives the initial retail owner of a TBM complimentary scheduled maintenance – including annual inspections – for the first five years or 1,000 hours of operation with the aircraft.
  • The TCP covers all scheduled maintenance costs (with the exception of consumable items). In addition, it provides complimentary CAMP computerized maintenance tracking and follow-up to the initial retail owner for the first five years of ownership.
  • Pratt & Whitney Canada’s Eagle Plan Plus Extended Warranty also can be purchased from Daher – resulting in a warranty extension to seven years or 2,500 hours of operation for the TBM’s PT6A powerplant. Daher offers one of the industry’s best nose-to-tail warranties which complement the unique TBM’s Total Care Program (TCP):
  • Airframe (excluding systems, major components and consumables like brakes, tires, batteries, etc.): 7 years or 3,500 hours of aircraft operation
  • PT6A powerplant: 5 years or 2,500 hours of aircraft operation
  • Avionics: All Garmin equipment, L3 WX500 Stormscope, RA4500 radar altimeter and KN63 DME: 5 years
  • Systems: Flap actuators, fuel unit, gauging system, oxygen system, bleed air system, cabin pressure control system, air conditioning system, landing gear and actuators, mechanical fuel pump, hydraulic unit, vacuum system, windshield, flight controls actuators, electrical power unit, starter generator, standby altimeter and airspeed indicators, torque and oil pressure transducers, overspeed governor: 5 years or 1,000 hours
  • Hartzell Propeller: 6 years or 4,000 hours

Me & MyTBM version 4: analyze your flight

With this fourth iteration of the cloud-based application, a key functionality improvement is the ability to generate full flight reports directly from the app, including an analysis of airport approaches and landings. With the reports, TBM pilots are now able to monitor the primary parameters during these critical phases of flight, such as airspeed, engine torque and aircraft pitch at touchdown.

In addition, users of the Me & My TBM app can obtain trend analyses that cover a range of indicators over longer time periods, from weeks and months to the full duration of the application’s utilization with a TBM. This offers valuable insight on aircraft operations, as well as provides data for a pilot’s recurrent training program based on actual flight history and performance.

The application’s menu also has been modified for simplified user navigation, while software robustness has been improved. Among the added practical features are a button to request the username if forgotten, and an automatic data refresh. Additionally, flight times are automatically transmitted into the CAMP maintenance tracking system, which enables the software to display maintenance status information directly on the app’s flights page.


Version 4 of the application has new elements for the “My TBM Challenge” – the friendly competition that enables pilots to compare their flight performance with others in the TBM community. A new Aviator scoring indicates how a pilot’s flights match up with the general Aviator challenges.
Me & My TBM is an innovative smartphone application for TBM aircraft owners and operators. This cloud-based app leverages data automatically collected during every phase of flight, enabling pilots to enhance the TBM’s operating efficiency, ensure they are operating the aircraft to the highest safety standards, and optimize maintenance management.

Available for Android & iOS, this app provides unique and valuable feedback on TBM flights, key parameters of the engine and other systems, and a full range of statistics accessible from wherever the aircraft goes. Based on an automated transmission of flight data on a secured cloud-based storage, it avoids the fastidious task of downloading data on a PC, while also directly updating aircraft counters on the CAMP tracking system. Advanced customer support when needed is now possible. This app gives TBM Care teams the capability to access and analyze all flight parameters at a quick glance.

Flight Training

We stand behind our airplanes and we stand by your safety. We encourage every TBM pilot to stay up to date of flying procedures and latest regulations. Because everyone knows training and refinement are keys to practicing excellence.

Training in the Americas

Factory-approved initial TBM flight training in the Americas is provided through TBM’s partner, Simcom International. Simcom utilizes three Level 5 flight training devices that are based on real TBM cockpits, in either EFIS/GNS 530 or G1000 configurations. Simcom’s headquarters in Orlando, Florida centrally positions the training center for TBM pilots with US licences.. Simcom also provides factory-approved maintenance training for the TBM family. TBM initial training consists of the following:

  • Ground school training, which includes TBM systems knowledge tests;
  • Flight training device (FTD) training;
  • In-aircraft training;
  • Flight review to Private Pilot Practical Test Standards and an Instrument Proficiency Check

More information is available at: Tel: +1 866-361-9620 Website: https://www.simulator.com/courses/tbm-series/

Training in Europe

Factory-approved initial TBM flight training outside the Americas is offered by two Approved training organizations (ATO) in France, certified by the European Aviation Safety Agency (EASA), SIM Aero, at Tarbes-Lourdes-Pyrenees (LFBT) international airport, Airways Formation – an Aviation training organization based at Agen Airport (LFBA) in France. The training is provided “in aircraft,” using the owner’s aircraft or a rented TBM. Both courses are conducted by highly experienced Class rating instructors approved by EASA to deliver a TBM SET (Single-engine Turboprop) Class rating. For more information and updates on training possibilities, contact: Benoît Péré, Email:  Tel +33 6 85 83 26 58. 

http://www.sim.aero/sim-aviation-academy/ground-staff-training

TBM Upgrade Catalog

As an owner you may want to upgrade your TBM with the latest retrofits and available service bulletins. We provide you the catalog of the latest retrofits to your TBM model. Contact us for more information.

TBM Upgrade Catalog