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Daher Aircraft achieves a “clean sweep” with top rankings in the 2025 Pro Pilot and AIN Product Support Surveys
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Auteur : Turboprop Aircraft - DAHER TBM 960, TBM 910
https://www.tbm.aero
2025
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Daher Aircraft achieves a “clean sweep” with top rankings in the 2025 Pro Pilot and AIN Product Support Surveys
September 4, 2025, Tarbes, France – Daher Aircraft has set an industry benchmark with top scores in the 2025 Product Support surveys conducted by both Aviation International News (AIN) and Professional Pilot (Pro Pilot) magazine – being voted no. 1 in the turboprop-powered category with its TBM and Kodiak airplanes, while also outperforming other airframe manufacturers in many classifications of these highly-respected annual appraisals.
“Being recognized as the best – not only in our category, but across the various airframe manufacturers – is a testament to the dedication of our Daher Care global support teams and the unwavering focus on operational excellence,” said Nicolas Chabbert, the CEO of Daher Aircraft. “I personally want to thank our customers for their continued loyalty, and we are committed to earning this trust every year.”
In the Pro Pilot assessment, Daher Aircraft topped the turboprop category for the fifth consecutive year. It netted first place ratings in all seven categories: company response time, spares availability, cost of parts, speed in AOG (Aircraft on Ground) service, technical manuals, technical representatives, and service satisfaction.
The Pro Pilot survey marked its 35th year in 2025, and this latest evaluation was the third time that both the TBM and Kodiak airplane families were judged by operators. Daher acquired the utility/multi-mission Kodiak product line in 2019, joining the fast and efficient TBM.
Operators’ feedback quoted in the 2025 Pro Pilot survey included: “Daher staff has been very responsive to AOG issues and provides fantastic overall support for our TBM 850;” and: “Have received outstanding support from Daher and its service center network. The product support team is highly responsive and very competent.”
For the AIN survey, 2025 was the first year that Daher Aircraft qualified for inclusion in this publication’s product support evaluation. Daher Aircraft’s mark of 9.65 in aircraft reliability was the highest in any of AIN’s survey categories this year, and the company also led the turboprop-powered airplane segment in parts availability, cost of parts, AOG response, technical manuals, and technical representatives.
In reviewing the 2025 survey’s results, AIN’s writeup on Daher Aircraft noted that the company continues to innovate and invest in applications for users, including its “Me & My TBM” and “Me & My Kodiak” apps – which collect and process flight data to enhance aircraft monitoring, diagnostics and maintenance. AIN’s review also highlighted the introduction of Daher Aircraft’s Safe Horizons flight safety program – including e-learning – as part of the emphasis on providing owners/operators with the knowledge and tools to maintain and fly their aircraft at the highest levels of safety.
Raphaël Maitre, the Vice President of Customer Support at Daher Aircraft, stated: “The AIN and Pro Pilot survey results are a direct outcome of Daher Aircraft’s long-term strategy to invest in digital tools, training initiatives and global infrastructure to support our aircraft in the field.”
He added: “Through the expertise and commitment of our authorized service centers, along with the scope of AOG support and user-centric innovations such as the Aviator Marketplace, our goal is simple: deliver unmatched service quality to each owner and operator, while striving for continual improvement.”
About Daher (www.daher.com)
Daher is an aircraft manufacturer, industrialist, industrial services provider, and logistics specialist, employing more than 14,000 people with revenues of €1.8 billion in 2024. With a family shareholding structure, Daher has been innovation-driven since its founding in 1863. With operations in some 15 countries across Europe, North America, and Asia, Daher designs and develops value-added solutions for its aerospace and industrial clients and partners.
The Daher Aircraft division manufactures two families of single-engine turboprop airplanes: the fast, very efficient pressurized TBM in Tarbes, France; and the Kodiak utility aircraft in Sandpoint, Idaho, USA.
Media contacts:
Jeffrey Lenorovitz Daher Vice President – Communications Int’l mobile: +33 (0)6 80 85 86 25 U.S. mobile: +1 703 615-3646 email: j.lenorovitz@daher.com |
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